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Who is Reid Telesys

Reid Telesys Communications is a customer focused telecommunications company based in Fort Washington, Md. We specialize in Avaya Communications Systems and products and service the Washington DC and Baltimore metropolitan areas. A small family owned business, our emphasis is on forming long lasting partnerships with our customers and a stress free experience when dealing with telecommunication projects. Our owner, Larry Reid spent 35 years with Avaya as a Senior Technician before setting out to create a company that would better serve the smaller businesses in the Washington DC area. He has serviced many business telephone systems in DC, MD and VA and was always recognized for his dedication to customer service. This same dedication is emphasized to our technicians before we dispatch them to your business.

Whether it’s simply replacing a phone, telephone system programming, organizational moves and changes or a major telephone system installation, we will be with you until completion and after to see to it that your project goes smoothly.


The Concept

Customer Service

Reid Telesys was started with the idea that small and mid-sized businesses can be more profitable if given the proper tools. And those tools should not have to destroy your bottom line. We utilize a network of equipment vendors that allows us to shop for the lowest prices for your system. With over 30 years of telecom experience, you can trust that your service call or installation will be performed by a qualified, Avaya Certified Specialist and at an economical price.

Our business is mostly repeat customers. We have a 100% satisfaction rating and our bedside manners are impeccable. We love small business because we are a small business. We listen to our customers and give them what they want, not what we want them to have. Customer commitment is our number one priority.